Terms & Conditions

Last updated: Loading...

Binding Agreement

By accessing or using the SHU Delivery platform, you agree to be bound by these Terms and Conditions. These terms are currently being reviewed to ensure they provide a secure and fair framework for all users, drivers, and merchant partners in our network.

1. Use of Services

This section will define the permitted uses of our platform, including the booking of rides, ordering of food, and logistics requests. It will also outline the prohibited activities that may lead to account suspension.

2. User Accounts

Details regarding account registration, the responsibility for maintaining credential confidentiality, and the requirements for accurate user information (KYC) will be provided here.

3. Payments & Fees

Our pricing models, dynamic fare calculations, and accepted payment methods (including mobile money and cards) will be explained in this clause.

Need clarification?

If you have questions about our terms, please reach out to our legal support team.

Email Legal Team